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Thursday, January 3, 2008

Auto dialer: A virtual call agent.

An auto dialer is an electronic device that can automatically dial telephone numbers to communicate between any two points in the telephone, mobile and Pager networks. Once the call has been established (through the telephone exchange) the autodialer will announce verbal messages or transmit digital data (like sms messages) to the called party. A regular PC, desktop or laptop, can be turned into an auto dialer. If a customer is attended by the telemarketer it will take long time. He may not be interested to hold for a long time to talk to the telemarketer. The development of auto dialer technology is a great gift for the entire telemarketing industry. Auto dialer enables business to broadcast phone messages without the use of call center agents. Auto dialer service will begin to dial out from a predefined list of phone numbers.

Auto Dialer application allows you to out dial to consecutive or random telephone numbers. There are several types of auto dialer:

? Smart Auto dialer: Smart Autodialer is an autodialer capable of personalizing messages and collecting touch tone or speech feedbacks. A speech engine is usually included for converting text to speech and recognizing speech over the phone. To customize or personalize messages, a smart autodialer system uses message template, which contains variables that can be replaced later by actual values.

? Preview Dialer: Preview dialer enables your phone agent to view the phone information before the call is being placed. Preview Dialer is an application that enables outbound "preview" or "progressive" dialing through the agent desktop. Preview Dialer gives agents the opportunity to review contact information to know whom they are calling and the purpose of the call before dialing the outbound call.

? Power dialer: The power dialer provides efficient, reliable, and scalable multi-line outbound dialing. It is used in situations when an application needs to be able to make large volumes of outbound calls. For example:

1. An application that monitors the status of a large network may need to call hundreds of technicians all over the country.

2. A large-scale voice mail delivery system that delivers messages directly to a large number of individuals.

Progressive Dialing: Progressive dialer is used to save time and effort in manual dialing. It provides a real time monitoring. The call information is passed at the same time the moment number is dialed.

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Tuesday, January 1, 2008

Auto Dialers, the unique way to increase telemarketing results

With rapid expansion of technology in last century, and continuous advancement and research has proved telecommunication a very viable tool to be used in every area of civilization. No doubt, due to its prompt reach and message delivering capacity, it is used in marketing, medicine, entertainment, education and almost in every area of life.

In any business, it is the good marketing that ultimately bears fruit, whatever the product is and how good it may be, it is the job of marketer to tell about the quality and features of the product and convince one to buy it.

Now days when direct marketing is quite expensive deal when your guy needs to move from offices to offices and market place telling people about product and services while consuming valuable time and money, it is the telemarketing that eases task to a larger amount.

Telemarketing that is done on telephone-where a person is informed about the features of a product and persuaded to buy a commodity or service has limitations too. Normally in a telemarketing campaign a person faces many problems like: dead phones, busy lines, answering machines, etc. All these problems when summoned up results only in waste of manpower as well as time and money.

Auto dialers that are easily available at any telecommunication devices vendor shop give an apt solution to all the calling related problems.

Standalone Automatic Dialers that you can get form any shops are unique as they can deliver messages without the help of call center agents. Auto dialer can leave a message on Answering Machines, or play a different message for live answers. Optionally the called party may press a key and be transferred to a telemarketing agent.

Auto dialers are also featured to work for highly customized campaigns within any ODBC-compliant database or CRM applications like Goldmine?, ACT? and many other third party database applications for the best productivity results.

Auto dialers are easy to use provided with familiar technology saves one's time in "adapting" to new methods of storing, compiling, and retrieving data and call results. Automatic Dialer in the market available in the market to be enabling with different technologies primarily on Microsoft? based software standards to help you to achieve the fastest and most accurate call detection in the industry. In this way Auto dialers give answer to all your telemarketing related problems. In order to get more information about auto dialers visit www.yoursautodialer.com where you can get valuable information about auto dialers and related devices.

David is an internet marketer specializing in Internet Marketing

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